Terms and Conditions

Effective Date: December 5, 2024

Welcome to TravelLuis, your go-to destination for all things Christmas decoration and festive accessories. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully to ensure a smooth and satisfactory experience when shopping with us.

1. Acceptance of Terms

By visiting and using the website travelluis.com, or purchasing products from our store located at 17 Sunset Dr, High Bridge, New Jersey, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other legal notices or agreements published on our site.

2. Changes to Terms

TravelLuis reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. By continuing to use the site after such changes, you accept and agree to the updated Terms.

3. Products and Services

TravelLuis specializes in providing high-quality Christmas decorations and festive accessories. The products available on our website are subject to availability. We reserve the right to limit the quantity of items purchased per order, per person, or per household, as well as to refuse or cancel any order at our discretion.

4. Orders and Payment

  • Placing an Order: To place an order, you must be at least 18 years old and provide valid payment and contact details.
  • Payment: All payments are processed securely through our payment gateway. We accept various methods of payment, including credit/debit cards and other payment services.
  • Order Confirmation: Once your order is confirmed, you will receive an email confirmation. If there are any issues with your order, we will contact you directly.
  • Pricing and Taxes: All prices are listed in U.S. dollars and are subject to change without notice. Applicable taxes and shipping fees will be added at checkout.

5. Shipping and Delivery

We offer delivery services for all orders within the United States. Shipping charges may apply based on your location and the items purchased.

  • Shipping Time: Delivery times vary depending on your location and the shipping method chosen. Estimated delivery times will be provided at checkout.
  • Order Tracking: Once your order has been shipped, we will provide you with a tracking number.
  • Shipping Delays: While we strive to meet estimated delivery times, unforeseen circumstances may cause delays. TravelLuis is not responsible for shipping delays caused by external factors.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a return and refund policy:

  • Returns: You can return unused items within 30 days of receiving your order. Items must be in original condition, with all tags, packaging, and accessories included.
  • Refunds: Once the return is received and inspected, we will issue a refund to the original payment method. Shipping fees are non-refundable, and you are responsible for return shipping costs.
  • Non-returnable Items: Some items, such as custom-made decorations or gift cards, are non-returnable.

7. Account Creation and Security

To make purchases or access certain features on our website, you may be asked to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. User Conduct

You agree to use our website only for lawful purposes and in a way that does not violate the rights of others or restrict or inhibit their use of the site. Prohibited actions include, but are not limited to, engaging in fraudulent activities, uploading harmful files, or violating any applicable laws or regulations.

10. Intellectual Property

All content on the website, including images, text, logos, and trademarks, is the property of TravelLuis or its licensors. You may not use, copy, or distribute any of our intellectual property without explicit permission.

11. Disclaimers and Limitation of Liability

TravelLuis makes every effort to provide accurate information on the website, but we do not guarantee that all content is error-free or complete. We are not responsible for any damages resulting from the use of our products, website, or services.

12. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by TravelLuis. We are not responsible for the content, privacy practices, or actions of these websites.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes related to these terms will be resolved in the competent courts located in New Jersey.

14. Contact Information

If you have any questions or concerns regarding our Terms and Conditions, please contact us at:

  • Phone: (908) 638-5727
  • Email: [email protected]
  • Address: 17 Sunset Dr, High Bridge, New Jersey
  • Website: travelluis.com

By accessing our website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for shopping with TravelLuis!